{"id":20945,"date":"2026-10-15T03:21:58","date_gmt":"2026-10-15T03:21:58","guid":{"rendered":"https:\/\/goldenlotuscrafts.com\/?page_id=20945"},"modified":"2026-10-15T03:21:58","modified_gmt":"2026-10-15T03:21:58","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/goldenlotuscrafts.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\r\n<p><strong>Golden Lotus Crafts LLC<\/strong><\/p>\r\n<p><strong>Last Updated: October 14, 2026<\/strong><\/p>\r\n<p>Golden Lotus Crafts LLC (&#8220;Golden Lotus Crafts,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, place an order, or contact us.<\/p>\r\n<p><strong>Website:<\/strong> <a href=\"https:\/\/goldenlotuscrafts.com\/\">https:\/\/goldenlotuscrafts.com<\/a><br \/><strong>Contact:<\/strong> <a href=\"mailto:goldenlotuscrafts@gmail.com\">goldenlotuscrafts@gmail.com<\/a><\/p>\r\n<h2>1. Information We Collect<\/h2>\r\n<p>When you shop with Golden Lotus Crafts, we may collect:<\/p>\r\n<ul>\r\n<li>\r\n<p>Your name, email address, phone number, billing address, and shipping address.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Order information, including products purchased, sizes, colors, quantities, and prices.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Customization details, including personalized names, text, designs, and artwork you provide.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Payment-related information processed by our payment provider.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Information you voluntarily provide through contact forms or customer service communications.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Technical information such as IP address, browser type, and cookies necessary for website functionality.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h2>2. How We Use Your Information<\/h2>\r\n<p>We use collected information to:<\/p>\r\n<ul>\r\n<li>\r\n<p>Process and fulfill customer orders.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Create personalized apparel and gifts according to your instructions.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Process payments and refunds.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Send order confirmations, shipping updates, and customer service communications.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Respond to questions, requests, and support inquiries.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Maintain website security and prevent fraud.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Meet applicable legal, accounting, and tax obligations.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>We do not sell customer personal information.<\/p>\r\n<h2>3. Payment Processing<\/h2>\r\n<p>Golden Lotus Crafts uses Square to process eligible online payments.<\/p>\r\n<p>Payment information is handled through Square&#8217;s payment processing services. We do not intentionally store complete credit card numbers or card security codes on our website.<\/p>\r\n<p>Square may collect and process payment-related information according to its own privacy practices.<\/p>\r\n<p>You can review Square&#8217;s privacy information at <a href=\"https:\/\/squareup.com\/us\/en\/legal\/general\/privacy\">https:\/\/squareup.com\/us\/en\/legal\/general\/privacy<\/a>.<\/p>\r\n<h2>4. Personalized Products and Uploaded Artwork<\/h2>\r\n<p>When you request a customized product, we may collect names, messages, images, artwork, or other design instructions.<\/p>\r\n<p>We use this information to prepare and fulfill your order and to communicate with you about your customization.<\/p>\r\n<p>Please avoid submitting sensitive personal information in custom designs unless necessary.<\/p>\r\n<p>We do not use customer-submitted artwork in promotional materials without appropriate permission.<\/p>\r\n<h2>5. WooCommerce and Website Cookies<\/h2>\r\n<p>Our website uses WordPress and WooCommerce to operate our online store.<\/p>\r\n<p>WooCommerce may use cookies and similar technologies to maintain shopping carts, remember customer sessions, and support checkout functionality.<\/p>\r\n<p>Your browser settings may allow you to manage or disable cookies, although certain shopping features may not function correctly without them.<\/p>\r\n<h2>6. Customer Emails<\/h2>\r\n<p>We use email services to send order confirmations, order updates, and responses to customer inquiries.<\/p>\r\n<p>These messages may be delivered using Google Gmail through our WordPress email configuration.<\/p>\r\n<p>We do not automatically subscribe customers to promotional mailing lists simply because they place an order.<\/p>\r\n<p>If we introduce optional marketing emails, we will provide appropriate subscription and unsubscribe options.<\/p>\r\n<h2>7. Information Sharing<\/h2>\r\n<p>We may share information with service providers when necessary to operate our business, including:<\/p>\r\n<ul>\r\n<li>\r\n<p>Square for payment processing.<\/p>\r\n<\/li>\r\n<li>\r\n<p>WooCommerce and WordPress-related service providers for website functionality.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Shipping and delivery providers for order fulfillment.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Email service providers for transactional communications.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Technical hosting and security providers supporting our website.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>We may also disclose information when required by applicable law.<\/p>\r\n<h2>8. Data Retention<\/h2>\r\n<p>We retain order and customer information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal obligations.<\/p>\r\n<p>Custom artwork and personalization information may be retained as part of our order records or production workflow.<\/p>\r\n<h2>9. Your Privacy Rights<\/h2>\r\n<p>Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.<\/p>\r\n<p>To submit a privacy request, email:<\/p>\r\n<p><a href=\"mailto:goldenlotuscrafts@gmail.com\"><strong>goldenlotuscrafts@gmail.com<\/strong><\/a><\/p>\r\n<p>We may need to verify your identity before completing a request. Certain information may need to be retained for legal or business recordkeeping purposes.<\/p>\r\n<h2>10. Information Security<\/h2>\r\n<p>We use reasonable administrative and technical safeguards intended to protect personal information.<\/p>\r\n<p>However, no website or electronic transmission method can be guaranteed completely secure.<\/p>\r\n<h2>11. Children&#8217;s Privacy<\/h2>\r\n<p>Our website is intended for customers who are legally able to make purchases. We do not knowingly collect personal information directly from children under 13.<\/p>\r\n<p>Parents or guardians who believe a child has submitted personal information may contact us to request its removal.<\/p>\r\n<h2>12. Third-Party Websites<\/h2>\r\n<p>Our website may contain links to external websites or services. We are not responsible for the privacy practices of those independent third parties.<\/p>\r\n<h2>13. Changes to This Policy<\/h2>\r\n<p>We may update this Privacy Policy to reflect changes in our business, website features, service providers, or legal requirements.<\/p>\r\n<p>Updates will be posted on this page with a revised effective date.<\/p>\r\n<h2>14. Contact Us<\/h2>\r\n<p>For questions about this Privacy Policy or how Golden Lotus Crafts handles personal information, contact:<\/p>\r\n<p><strong>Golden Lotus Crafts LLC<\/strong><br \/><strong>Email:<\/strong> <a href=\"mailto:goldenlotuscrafts@gmail.com\">goldenlotuscrafts@gmail.com<\/a><br \/><strong>Website:<\/strong> <a href=\"https:\/\/goldenlotuscrafts.com\/\">https:\/\/goldenlotuscrafts.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Golden Lotus Crafts LLC Last Updated: October 14, 2026 Golden Lotus Crafts LLC (&#8220;Golden Lotus Crafts,&#8221; &#8220;we,&#8221; &#8220;us,&#8221;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20945","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goldenlotuscrafts.com\/index.php\/wp-json\/wp\/v2\/pages\/20945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goldenlotuscrafts.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goldenlotuscrafts.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goldenlotuscrafts.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goldenlotuscrafts.com\/index.php\/wp-json\/wp\/v2\/comments?post=20945"}],"version-history":[{"count":2,"href":"https:\/\/goldenlotuscrafts.com\/index.php\/wp-json\/wp\/v2\/pages\/20945\/revisions"}],"predecessor-version":[{"id":20949,"href":"https:\/\/goldenlotuscrafts.com\/index.php\/wp-json\/wp\/v2\/pages\/20945\/revisions\/20949"}],"wp:attachment":[{"href":"https:\/\/goldenlotuscrafts.com\/index.php\/wp-json\/wp\/v2\/media?parent=20945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}